Terms and Conditions

Last updated: 29/04/2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of Eutrema (“we”, “us”, “our”) and your purchase of lawn care, crop care, and related agricultural products through our website.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, you must not use our website.

2. Eligibility

You must be at least 18 years old to purchase products from this website. By placing an order, you confirm that you meet this requirement and are legally capable of entering into binding contracts.

3. Product Use and Safety

Our products may include fertilisers, pesticides, soil treatments, and other agricultural inputs.

You agree that:

• All products must be used strictly according to the instructions on the label
• You are responsible for ensuring products are suitable for your intended use
• You will comply with all local laws and agricultural regulations
• You will take appropriate safety precautions when handling products

We are not responsible for misuse, incorrect application, or failure to follow instructions.

4. No Professional Advice

Any information provided on this website (including product descriptions, guides, or recommendations) is for general informational purposes only and does not constitute professional agronomic or chemical advice.

You should consult a qualified professional if you are unsure about product suitability.

5. Orders and Contract Formation

When you place an order, you are making an offer to purchase products. We reserve the right to:

• Accept or decline any order
• Limit quantities per customer or per order
• Cancel orders due to stock availability, pricing errors, or suspected fraud

A contract is formed only when we confirm dispatch of your order.

6. Pricing and Payment

• All prices are shown in £ and include/exclude VAT where applicable
• Payment must be completed before dispatch
• We reserve the right to correct pricing errors at any time

7. Delivery

We aim to deliver products within estimated timeframes, but we do not guarantee delivery dates.

We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.

Risk in the products passes to you upon delivery.

8. Returns and Refunds

Due to the nature of agricultural and chemical products:

• Returns may be restricted for safety and regulatory reasons
• Unopened products may be eligible for return within 7 days
• Damaged or incorrect items should be reported within 5 days of delivery

Refunds are issued in accordance with our Refund Policy.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Crop loss, yield loss, or damage to land or plants
• Incorrect product application or misuse
• Indirect, incidental, or consequential damages
• Losses arising from reliance on product descriptions or website content

Our total liability is limited to the amount paid for the relevant product.

10. Intellectual Property

All content on this website, including product descriptions, images, branding, and logos, is owned by or licensed to Eutrema and may not be copied or reused without permission.

11. Third-Party Services

We may use third-party services for payment processing, delivery, or analytics. We are not responsible for their actions or policies.

12. Website Use

You agree not to:

• Misuse the website or attempt to disrupt its operation
• Use automated systems to extract data
• Upload malicious software or attempt unauthorised access

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we handle your personal data.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the United Kingdom, and any disputes will be handled in the courts of that jurisdiction.

16. Contact Us

If you have questions about these Terms, contact us at: Orders@Eutrema.co.uk